Cancellation Policy
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Cancellation Policy: Can I cancel my StraighterLine Membership before all my assignments are graded?
Yes. If you have completed your coursework, you may cancel your membership before your final assignment(s) are graded and a final grade is posted to your course.
If you need to resubmit an assignment based on feedback or do not pass the course and wish to retake it, you will need to renew your membership to regain access.
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Cancellation Policy: How do I cancel My Membership?
To cancel your membership, follow these steps:
- Log in to your student dashboard and click the Account Settings icon on the left side of your screen.
- Select Billing Preferences and complete the Membership Cancellation process.
- Once your cancellation is processed, you will receive a confirmation email. Be sure to note the date your billing cycle ends, as this will be the last day you can access your courses.
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Cancellation Policy: Do I have access to my course(s) after I cancel my StraighterLine Membership?
If you cancel your membership, you will retain access to your courses until the end of your billing cycle. If you cancel before your next billing date, your access will continue until that date.
For example, if you cancel on September 2nd and your next billing date is September 17th, you will have 15 days of continued course access before your account fully expires.
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Cancellation Policy: What happens if I cancel my StraighterLine membership without completing my course(s)?
If you cancel your membership before you’ve completed your courses, any course progress will be saved until you’re able to return. You can restart your membership at any time, without penalty, and pick up right where you left off in your courses.
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Cancellation Policy: Can I cancel at any time?
There is no long-term commitment with StraighterLine.
You can start or stop your Monthly Membership at any time and restart when you are ready.