Cancellation Policy

Yes. If you have completed your coursework, you may cancel your membership before your final assignment(s) are graded and a final grade is posted to your course.

If you need to resubmit an assignment based on feedback or do not pass the course and wish to retake it, you will need to renew your membership to regain access.

To cancel your membership, follow these steps:

1. Log in to your student dashboard and click the Account Settings icon on the left side of your screen.
2. Select Billing Preferences and complete the Membership Cancellation process.
3. Once your cancellation is processed, you will receive a confirmation email. Be sure to note the date your billing cycle ends, as this will be the last day you can access your courses.

If you cancel your membership, you will retain access to your courses until the end of your billing cycle. If you cancel before your next billing date, your access will continue until that date.

For example, if you cancel on September 2nd and your next billing date is September 17th, you will have 15 days of continued course access before your account fully expires.

If you cancel your membership before completing your courses, your progress will be saved and can be resumed when you return, provided the course has not expired. If the course has expired, you will need to upgrade to the latest version before continuing.

Note: To request an upgrade for an expired course, email support@straighterline.com with the subject "Course Upgrade Request." Please allow 3-5 business days for the Support Team to respond to your request.

By submitting a Course Upgrade Request, you are selecting to be moved to a new version. Be advised: American Council on Education (ACE) compliance does not permit us to transfer grades from one course version to another. Therefore, course upgrades will result in the loss of any previous progress.

Course Upgrades are free of charge and will not impact your membership.

There is no long-term commitment with StraighterLine.

You can start or stop your Monthly Membership at any time and restart when you are ready.